Returns and Refunds
Refund and Exchange Policy:
Returns and exchanges: 30 day return policy; Exchanges will not incur any re-stocking fees. Returns will incur 7% re-stocking fee. Buyer pays for shipping.
To return an item: Please send an email to: Sales@steratek.com., and we will send you details on how to return the product. Returned merchandise will not be accepted without prior email consent, and will be returned back to sender at buyers expense.
Refunds within 15 days of purchase date and should accompany original receipt and everything that was in the package when you have first received it.
Please make sure all packages are fully insured by carrier for loss and damage. If we do not receive your package you will need to settle with the shipping company.
Returns and exchanges: 30 day return policy; Exchanges will not incur any re-stocking fees. Returns will incur 7% re-stocking fee. Buyer pays for shipping.
To return an item: Please send an email to: Sales@steratek.com., and we will send you details on how to return the product. Returned merchandise will not be accepted without prior email consent, and will be returned back to sender at buyers expense.
Refunds within 15 days of purchase date and should accompany original receipt and everything that was in the package when you have first received it.
Please make sure all packages are fully insured by carrier for loss and damage. If we do not receive your package you will need to settle with the shipping company.
